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Posts Tagged ‘lambeth council’

National Customer Service Week is designed to raise awareness of customer service and the vital role it plays within an organisation. It is also an opportunity to say a big thank you to those who work in customer service for a job well done.

Mayor of Lambeth with a visitor to Olive Morris House who was just interviewed after using the centre by the Mayor as part of National Customer Services Week

Mayor of Lambeth with a visitor to Olive Morris House who was just interviewed after using the centre by the Mayor as part of National Customer Services Week

By supporting NCSW, Lambeth council is showing their dedication and support to customer service and highlighting its value to the organisation and users of the services it provides.

Mayor of Lambeth with a team of winners at National Customer Services Week awards at Olive Morris House

Mayor of Lambeth with a team of winners at National Customer Services Week awards at Olive Morris House

I was asked to come along and see what they were doing at the event and present awards to council officers who had received awards recognising their success in providing a high level of customer service.

Mayor of Lambeth cuts the cake celebrating National Customer Services Week at Olive Morris House

Mayor of Lambeth cuts the cake celebrating National Customer Services Week at Olive Morris House

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The official launch of Black History Month 2009 was held at Nettlefold Hall.

Black History Month pamphlet

Black History Month pamphlet

The evening was a celebration of Black literature and arts, and included performances from Lady S, a popular and well established poet, and presents on Nomad Radio. Also appearing was Churchboyz, a gospel tribute band.

Launch of Black History Month in Lambeth

Launch of Black History Month in Lambeth

This year’s programme is crammed full of a inspirational, fun and thought provoking events to celebrate Black History throughout October across Lambeth.

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Funded by Lambeth Council and organised by Age Concern Lambeth, the month long Celebrating Age event offers a wide range of trips, exhibitions, films, concerts, dancing and much more.

Mayor of Lambeth at the launch of Celebrating Age

Mayor of Lambeth at the launch of Celebrating Age

At a packed event people came together to celebrate the launch of this annual event.

Mayor of Lambeth with former Mayor Cllr Daphne Marchant

Mayor of Lambeth with former Mayor Cllr Daphne Marchant

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The Urban Green Fair is an annual family event, with films, talks, workshops, kids activities, stalls, sunshine and unusual bicycles.  With no bars or big stages the emphasis is on education and communication and family fun.

Mayor with one of the organisers, Sinclair Eiloart, outside the solar cinema

Mayor with one of the organisers, Sinclair Eiloart, outside the solar cinema

The fair is organised entirely by didicated, unpaid volunteers, without which the event could not happen. This year there was also Grassroots grants and financial support from Lambeth council.

A couple of things in particular caught my eye including ‘Green Oil‘ which is a new range of bike care products including wet chain lube.

I was also interested in Very PC, ecological solutions for computers including a new face detecting software application that uses your webcam to look at your face and decide whether you are looking at your display or not.  PecoBOO™ switches off your monitor when you look away and back on when you return, saving you energy instantly.

The new Brixton Pound was at the event with a large crowd around their stand and I saw the Brixton Pound being accepted at one of the stalls, next year at this and other events on Brockwell Park lets hope more will take the new local currency.

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The tour took in the following Groundwork projects in lambeth:

  • Ufford Street play area
  • Vauxhall Muga, Vauxhall School
  • Stewart’s Road Adventure playground and Youth Club

Play are at Ufford Street

Play are at Ufford Street

The first stop was Ufford Park which is the first ‘Greener Living Space’ to launch in the capital as part of Marks & Spencers Plan A where profits from sales of Marks & Spencers food carrier bags have been going towards projects like Ufford Street. Working with Groundwork London and Lambeth Council, this project has created a brand new recreation area complete with activity equipment and seating.

Vauxhall MUGA

Vauxhall MUGA

The Vauxhall MUGA and Changing Facilities project was funded by the BIG Lottery where new multi-use games area (MUGA) and new changing facilities were developed including new fencing, surgacing and markings. Floodlights over MUGA were up-graded. The facilities will now be used by the school and for community use.

Mayor at the Stewarts Road Adventure Playground

Mayor at the Stewarts Road Adventure Playground

The Stewarts Road project was funded by Well London and was a project to capacity build Stewarts Road to deliver sustainable Healthy Lifestyle Projects to young people and children from Larkhall Healthy Spaces using outdoor areas to improve people’s physical and mental health.

Projects at Stewarts Road have included setting up gardening clubs, creating edible plant pots and establishing healthy walk groups.  There is a great team at Stewarts Road with staff and volunteers working hard to provide activity for the local children.

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I was delighted to be asked to present Brixton’s very own Levi Roots with the key to Brixton Market on behalf of  market traders and Lambeth Council  as he kicks off a nationwide book tour.

Mayor of Lambeth meets Levi Roots on Brixton Market

Mayor of Lambeth meets Levi Roots on Brixton Market

Levi, who sold his Reggae Reggae sauce at the South London market before finding fame in the Dragon’s Den, was being honoured for his work in promoting the market and the wider Brixton community, which has been his home since he was a child.

Mayor presents Levi Roots with a picture drawn by a local artist

Mayor presents Levi Roots with a picture drawn by a local artist

Levi roots is truly inspirational. He speaks with true passion about his love of Brixton and spent lots of time meeting customers and traders on the market where he started. It was a privilege to present him with the key and a special picture of him drawn by a local artist. He is truly loved by local people, which is clearly deserved.

Presenting Levi Roots with a key to Brixton Market

Presenting Levi Roots with a key to Brixton Market

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The Lambeth Finance and Resources annual staff conference is an event desinged to share with council officers the councils priorities, achievements and a way to bring officers together to network and build links that will help them in their work.

The event included speeches and presentations from the senior management team; Councillor Jim Dickson. who is cabinet member for finance, and I was asked to speak about my role as Mayor.

Mayor of Lambeth at the Finance and Resources Staff Conference

Mayor of Lambeth at the Finance and Resources Staff Conference

To maximise the number of officers reached without affecting the services delivered by the officers the conference was spread over three day – with a different group of officers reached each day. This did mean listening to and giving a speech three days running which was a little strange, but I hope that officers found it just as fresh each day.

Mayor of Lambeth speaking at Lambeth Finance and Resources Staff Conference

Mayor of Lambeth speaking at Lambeth Finance and Resources Staff Conference

Talking to officers many said that they appreciated that the Mayor had come to the event and I hope this will help fulfill my aim to extend the reach of awareness of the Mayoral role in Lambeth.

The event was held at the Ritzy Cinema in Brixton.

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